RESPONSIBILITIES: Sovereign Cruises LLC and Quarryville Presbyterian Retirement Community (QPRC) act only as independent contractors acting on behalf of neither supplier nor the principals. They shall not in any way be held liable for injury, damage, loss, accident, delay, or irregularity in any vehicle, or through the act of default of any company, or person, engaged in conveying the passengers, or of any hotel proprietor, personnel, or servant or any other person otherwise in connection therewith. Sovereign Cruises LLC and QPRC do not own nor operate the hotels, airlines, cruise ships, motor coaches which comprise this tour. They cannot be held liable for changes and/or cancellations of the hotels, airlines, cruise ships, or motor coaches. Sovereign Cruises LLC is not responsible for price increases imposed by Holland America Cruise Line and/or service providers.
GUEST REQUIREMENTS: As a condition to sailing on the Cruise, each Guest will be required to: (i) agree to be bound by the Cruise Ticket Contract; (ii) complete Cruise Line’s Online Check-In Process, providing proof of citizenship and identification, and emergency contact Information as part of the process; (iii) agree to Cruise Line’s Health Acknowledgment related to COVID-19 (the “Health Acknowledgment”), which includes an acknowledgement of risk and an agreement to comply with Cruise Line’s Guest Health, Safety and Conduct Policy, as well as its health and safety instructions; and (iv) undergo COVID-19 testing and health screenings, according to the protocols and procedures outlined on Cruise Line’s website. Each Guest must agree to be bound by the Cruise Ticket Contract and to agree to the Health Acknowledgment upon being added to the Group. Failure or refusal by a Guest to do any of the foregoing will result in removal of the Guest’s booking and/or the denial of boarding, which may result in cancellation charges as specified under the Cancellation Fees section below.
PAYMENTS:
*Initial deposit of $750.00 per person due upon registration, $1,500.00 for single occupancy
*Final payment balance is due by November 17, 2023
CANCELLATION FEES: The following cancellation fees will apply based on the date the cruise is canceled:
Prior to 11/17/23: No cancellation fee.
11/18/23 – 12/18/23: 25% of total cost
12/19/23 – 1/19/24: 50% of total cost
After 1/20/24: 100% of total cost (no refunds)
Cancellation penalties apply to all guests in a stateroom and are assessed in the event of either partial or full stateroom cancellations.
Cancellation of Fly-Aweigh guests may result in an additional penalty for the air portion, up to, but not limited to, the full air add-on amount, as imposed by the air carrier.
Percentage penalty charged applies to cruise fare, non-commission fare, air add-on, supplemental fare, cruise only transfers and pre and post cruise packages where applicable.
No refund in the event of interruption or cancellation by guests after the start of the cruise.
Additional fees may be assessed by the supplier for connections booked from your home city, as well as forced single occupancy due to roommate cancellation.
Cancellation fees apply regardless of the reason for cancellation, including medical and family matters.
Please allow 4-6 weeks for refunds to be processed.
TRAVEL PROTECTION PLAN: Make sure nothing gets in the way of your adventure with Holland America Travel Protection program benefits, including medical, baggage and Evacuation coverages to protect you during your trip. With the Holland America Travel Protection Program Cancellation Penalty Waiver (a non-insurance feature offered by Holland America), if your plans go awry and you cancel your cruise vacation (for specified reasons), Holland America will waive the non-refundable cancellation provision of your cruise ticket contract and pay you IN CASH the value of the unused portion of your prepaid cruise vacation. In addition, should you need to cancel for “any other reason” you may be eligible for credit toward a future cruise – up to 90% of the non-refundable, prepaid cruise vacation cost.
Because our liability for loss or damage is limited by the Cruise Ticket Contract, we recommend that all guests check their own insurance coverage or consider purchasing the Holland America Travel Protection Program.
Please contact Sovereign for detailed coverage and information.
DOCUMENTATION: Guests arriving at embarkation without proper documentation may not join the voyage and will NOT be entitled to a refund.
All guests must travel with a passport (valid for at least six months beyond completion of travel). Having a passport will enable guests to fly from the U.S. to a foreign port in the event they miss their scheduled embarkation or to fly back to the U.S. if they need to disembark the ship mid-cruise due to an emergency.
Foreign nationals should contact their respective governments to obtain further details. For more information or to obtain a passport application, visit www.travel.state.gov or call the National Passport Information Center toll free at 1-877-487-2778.
RESERVATION CHANGES: Name changes are considered reservation cancellations and are subject to the above cancellation fees. Additional fees may be assessed by suppliers depending on the change requested.
PREGNANCY POLICY:
Holland America cannot accept guests who will be more than 23 weeks pregnant at any time during the cruise or CruiseTour.
The Guest and treating physician should consider before any cruise that there is no Obstetrician/Gynecologist available on the ship, and that pregnancies, when unstable and poorly controlled, are potentially life-threatening, especially without back up. A Guest may be at sea for several days without any immediate hospital and/or specialist back up, and that since the proposed itinerary is not within the U.S., and the availability of specialized shore side facilities can be problematic.
All guests are required to fill out a Public Health Questionnaire prior to arrival or at the pier attesting that they are not more than 23 weeks pregnant. If you have already booked a cruise or cruise tour and do not meet this requirement, please contact a Sovereign Agent.